Refund policy
Refund Policy
We accept return requests within 30 days of delivery.
To request a return, contact us at stopatakp@gmail.com before sending anything back. Because our products are fulfilled by third-party warehouses, the correct return address and instructions depend on the product and order. We will provide the authorized return address after your request is approved. Items returned without authorization, or sent to the address shown on the package, may not be accepted.
Return eligibility
Items must be unused, unworn, in their original condition, and returned with all original packaging, accessories, and proof of purchase.
Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a trackable shipping service. Original shipping charges, if any, are non-refundable.
Damaged, defective, or incorrect items
Please contact us as soon as possible at stopatakp@gmail.com and include your order number, a description of the issue, and clear photos or video of the item, packaging, and shipping label. We will review the claim and provide the next steps.
Exceptions
We do not accept returns for gift cards, final-sale items, personalized products, perishable goods, hazardous materials, or opened personal-care or hygiene products. Contact us before ordering if you are unsure whether an item is eligible.
Cancellations
Orders may be cancelled only before processing or fulfillment begins. We cannot guarantee cancellation after an order has been submitted to our fulfillment partner.
Refunds
We will notify you after the returned item is received and inspected. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card issuer may require additional processing time. If more than 15 business days have passed since approval, contact stopatakp@gmail.com.
Questions
For return or refund questions, contact stopatakp@gmail.com.